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General conditions


In using the Strelli Homme webshop you are deemed to have read and agreed to the following terms and conditions.


The following terminology applies to these Terms and Conditions, our Privacy Statement and any or all Agreements: "Client", “You” and “Your” refers to you, the person accessing this website and accepting Strelli Homme’s terms and conditions. "Strelli Homme", “Ourselves”, “We” and "Us", refers to our Company. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.


Privacy Statement


We are committed to protecting your privacy. Authorized employees within Strelli Homme on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers. Any personal information that you provide is used for the purpose of giving you the best possible information and offering a superior service.

Unless we have your expressed consent, we will not disclose your personal information to any third parties. We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by Strelli Homme will only be in connection with the provision of agreed services and products.


General terms and conditions


By placing an order you are offering to purchase a product on and subject to the following terms and conditions.
 

We aim to dispatch all orders within 24 hours after payment. Estimated delivery times are to be used as a guide only and commence from the date of dispatch. All orders are subject to availability and confirmation of the order price. Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.                  


When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.

Whilst we try and ensure that all details, descriptions and prices which appear on the webshop are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered, notifications will be given as soon as possible and you will have the option of reconfirming the order at the correct price or cancel it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.       

In order to contract with Strelli Homme you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. Only Customers with a valid Belgian, French, Dutch or Luxembourgian address may place orders.We retain the right to refuse any request made by you.              

All shipped packages are insured. If the package and/or the content is damaged upon arrival, please report it to the courier upon delivery. Always keep your receipt. If you notice any damages when you unpack your items, please contact us.       

All prices are stated in EURO. Purchases can only be made in the currency available for the country where you choose your delivery to be made. Delivery costs are free within Europe.


Payment


All major Credit/Debit Cards are acceptable methods of payment (Visa, MasterCard, American Express, Maestro debit cards). All goods remain property of Strelli Homme until paid for in full. After we have well received your payment, the order will be processed and goods will be dispatched. You will receive a confirmation by e-mail. All credit/debit card transactions on this site are processed using PayPal and Ogone, these are secure online payment gateways that encrypt your card details in a secure host environment.


Cancellation Policy


Strelli Homme offers free shipping around Belgium, France, The Netherlands and Luxemburg.

Delivery times vary between 3 and 5 business days, not including weekends and bank holidays. Order preparation and delivery delay may be extended during peaks in activity (sales). We make all efforts to deliver your order as quickly as possible.

We aim to dispatch all orders within 24 hours after payment. Estimated delivery times are to be used as a guide only and commence from the date of dispatch. All orders are subject to availability and confirmation of the order price. Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.


We will accept cancellation at no charge as long as we have acknowledged receipt of your request (via email) before your order is shipped. Mode of refund will be determined by us, but as much as possible, we will try to refund through the same mode you have used for your payment. If your order was already shipped, you are responsible of returning the goods back to us.

Ordered goods may be returned during a period of 14 calendar days, starting from the day your ordered is delivered.
All items must be returned unused and in their original condition and packaging, from the original delivery country. 
We recommend that you insure the return shipment of the goods and will be liable for damage to them until we receive them. In case of dispute, we also recommend you retain proof of sending.

Refunds will be issued within 10 days of us receiving your cancellation notice or returned goods.    


To request for cancellation, please email to sales@strelli-homme.com.


Termination of Agreements and Refunds Policy


Both the Client and ourselves have the right to terminate any Services Agreement for any reason, including the ending of services that are already underway. No refunds shall be offered, where a Service is deemed to have begun and is, for all intents and purposes, underway. Any monies that have been paid to us which constitute payment in respect of the provision of unused Services, shall be refunded.


Links to this website

You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.


Copyright Notice

Copyright and other relevant intellectual property rights exists on all text relating to the Strelli Homme’s services and the full content of this website.


Communication

Strelli Homme

Simon de Mirabellostraat 3, 9000 Gent

t: +32 9 278 14 28

sales@strelli-homme.com