Strelli Homme offers free shipping around Belgium, France, The Netherlands and Luxemburg.
Delivery times vary between 3 and 5 business days, not including weekends and bank holidays. Order preparation and delivery delay may be extended during peaks in activity (sales). We make all efforts to deliver your order as quickly as possible.
We aim to dispatch all orders within 24 hours after payment. Estimated delivery times are to be used as a guide only and commence from the date of dispatch. All orders are subject to availability and confirmation of the order price. Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.
Cancellation and return policy
We will accept cancellation at no charge as long as we have acknowledged receipt of your request (via email) before your order is shipped. Mode of refund will be determined by us, but as much as possible, we will try to refund through the same mode you have used for your payment. If your order was already shipped, you are responsible of returning the goods back to us.
Ordered goods may be returned during a period of 14 calendar days, starting from the day your ordered is delivered. All items must be returned unused and in their original condition and packaging, from the original delivery country. We recommend that you insure the return shipment of the goods and will be liable for damage to them until we receive them. In case of dispute, we also recommend you retain proof of sending.
Refunds will be issued within 10 days of us receiving your cancellation notice or returned goods.
To request for cancellation, please email to firstname.lastname@example.org.